Terms & Conditions

Terms & Conditions – NimoNimo

Welcome to NimoNimo (“Company”, “we”, “our”, “us”).
By accessing or using our website www.nimonimo.in (“Site”) and purchasing our products, you agree to the following Terms & Conditions (“Terms”).
Please read them carefully before using our services.

If you do not agree with these Terms, you should not use our website or purchase our products.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under the supervision of a parent/guardian.
  • You have the legal capacity to enter into a binding contract.

2. Use of the Website

You agree not to:

  • Use the website for any unlawful purpose
  • Try to copy, modify, or misuse the website content
  • Interfere with website operations through harmful software or automated tools
  • Impersonate any person or provide false information
  • We reserve the right to restrict or terminate access to the Site if misuse is detected.

3. Product Information

We attempt to be as accurate as possible in describing our products (colors, sizes, materials, features).
However, due to screen variations or manufacturing changes:

  • Actual product colors may vary slightly
  • Packaging may differ from images
  • Product dimensions may vary within acceptable limits

NimoNimo is not responsible for minor variations that do not affect product function or quality.

4. Pricing & Payments

  • All prices on the website are in Indian Rupees (₹).
  • We reserve the right to change prices at any time without notice.
  • Orders will be billed at the price displayed at checkout.
  • Payments must be made through approved payment gateways (UPI, Cards, Wallets, Net Banking, etc.).

We do not store payment details. All payments are processed securely by third-party gateways.

5. Order Acceptance & Cancellation

Your order is accepted only when you receive an order confirmation email from us.

We may cancel or refuse an order if:

  • The product is out of stock
  • Payment is incomplete or flagged
  • There is a pricing or product description error
  • Delivery location is unsupported

If your order is cancelled, any paid amount will be refunded.

6. Shipping & Delivery

  • Delivery timelines displayed on the Site are approximate.
  • Delays may occur due to logistics partner issues, festivals, or regional restrictions.
  • We are not liable for delays caused by third-party couriers.
  • Customers must provide accurate delivery information.
  • Once an order is shipped, the tracking link will be shared via email/SMS.

7. Returns, Refunds & Replacements

(Read this alongside your “Refund Policy” page.)

We accept returns/replacements for:

  • Damaged products
  • Manufacturing defects
  • Wrong product delivered

To request a return/replacement:

  1. Contact us at [your support email] within 48 hours of delivery
  2. Share unboxing video/photos as proof
  3. The product must be unused and in original packaging

We do not accept returns for:

  • Products damaged due to misuse
  • Products without proof
  • Activity books, coloring books, or printables (due to nature of use)

Refunds will be processed to the original payment method within 5–7 working days after approval.

8. Intellectual Property

All content on this website—including brand name, logo, products, images, text, illustrations, and designs—belongs to NimoNimo.

You may not:

  • Reproduce
  • Copy
  • Distribute
  • Modify
  • Use for commercial purposes

Any unauthorized use will be treated as a violation of intellectual property rights.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their content, policies, or services.
Use them at your own risk.

10. Limitation of Liability

NimoNimo will not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses due to misuse of products
  • Delays or issues caused by courier partners
  • Technical issues or website downtime

Our total liability, under any circumstance, will not exceed the amount paid by you for the product.

11. Indemnification

You agree to indemnify, defend, and hold harmless NimoNimo from any claims, damages, losses, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Infringement of third-party rights

12. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect and use your information.

13. Changes to Terms

We may update these Terms from time to time.
Continued use of the website means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of India.

15. Contact Us

For questions about these Terms, you can contact us at:
📩 one.agencz@gmail.com